We also recommend downloading your Figma invoices before cancelling, so you have a copy of these for accounting purposes.įigma uses a proprietary file format (.fig), which can only be opened in Figma. If you have a paid plan, you'll need to cancel your professional subscription before you can delete your account. There are a few things we recommend you do before cancelling your account. This includes any files in your drafts and files you have shared with others. It is only on the McAfee web site that the older out-of-service devices are still shown.Warning: Deleting your account will delete any files you have created using the account. Strangely, the device display when I open the Mac or WIndows version of LiveSafe application does NOT show some of the devices I have taken out of service. I have multiple WIndows-based PC's and one Apple Mac Mini. If removal of a listed device is dependent upon having properly uninstalled the McAfee software, then I will NEVER be able to remove the device from my list. In some of my situations, I did not have the opportunity to uninstall the McAfee LiveSafe software before the computer was repurposed, because of an operating system crash or hard drive failure.
I find I hard to believe that McAfee will not provide a web-based option to remove devices from the site when I am logged in. You cannot remove a PC or Mac yourself through. It specifically states " Only a McAfee Technical Support agent can remove a PC or Mac from your account. Are they also going to be faced with this stone-age method of updating active devices? Please tell me there is another, self-servicing way to accomplish this task for a LiveSafe account.įirst off, the McAfee article you referenced is the one I've already seen that says I have to contact McAfee technical support with a request to remove a device. People are changing their mobile devices quite often. If I have to compose a message to McAfee every time I change one of my devices, this is going to get VERY FRUSTRATING.
I have more devices than an average person has, and I am often re-purposing them to other uses, which may mean a different operating system, different device name, etc. Please tell me that, here in the 21st century, we are not forced to send messages to human beings to perform tasks we should be able to complete from the web when logged into our account. I saw some mention that one has to contact McAfee Tech Support and provide the name of the device and other information to get the "gone" device removed from your account, and then it might take up to 90 days. There does not seem to be a way to remove devices I no longer own from the list of devices that have ever had LiveSafe installed.
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